Many organizations in India are migrating to the cloud and there is no dearth of cloud service providers. But if you want the cloud to revolutionize your business, it won’t help to get stuck with a basic cloud configuration that works by default but doesn’t keep pace with your development goals.
This is what Mobicule Technologies, an independent software vendor (ISV) in fintech, realized as it expanded its client base in the Indian financial services industry.
Simplified credit management
Big banks have tens of thousands of loan clients. Managing these accounts is an operational burden as it involves constant monitoring of monthly installments, account maintenance and timely collection, especially when clients default on payments.
Mobicule has developed a comprehensive cloud-based platform that automates the end-to-end management of various types of loans, including consumer loans, vehicle loans, home and business loans. Their customers transfer the entire lifecycle of their credit account management to this platform, which combines a range of digital functionalities with a customer-centric call center to simplify collection and debt resolution.
While other loan management software vendors typically charge a fixed monthly fee per loan account, Mobicule bills its customers only after installments are paid. This allows banks to minimize the risks associated with their credit accounts in a flexible and cost-effective manner.
Cloud doesn’t handle this by default
Before Mobicule started working with NTT DATA, they had already obtained cloud services from a large hyperscaler and were doing cloud development.
However, they lacked a sense of ownership of their cloud environment and had to fit square pegs into round holes as demand for their services grew. They needed a provider that could tailor the solution to their needs, with an emphasis on cost efficiency as they deliver their Software as a Service (SaaS) offering in a hyper-competitive market.
In financial services, security and compliance are just as important as reliability and responsiveness. Mobicule needed help with a security information and event management (SIEM) approach: combining security information management (collecting, analyzing and reporting log data generated from across their technology infrastructure) and security event management (monitoring, correlating and analyzing security events generated by hardware and software, in real time).
This level of reliability and security had to be scalable across multiple clients, each of whom needed assurance that, despite being part of a multi-tenant environment, their data and infrastructure would remain private and secure.
“As pioneers in a competitive market, we must be nimble to maintain our early mover advantage. To achieve this, we needed a cloud partner that could take on the role of trusted advisor and deliver a cloud environment that would enable us to create a robust, secure and cost-effective cloud environment for our SaaS offerings,” says Siddharth Agarwal, founder and Ph.D. of medicine by Mobicule.
The path to true cloud transformation
NTT DATA has gone to great lengths to help Mobicule, starting with cloud discovery and sprint analysis to define clear goals. Working with the Mobicule team, we selected our SimpliCloud public cloud platform as the optimal execution location for their application environment.
With SimpliCloud, Mobicule can implement infrastructure-as-a-service and platform-as-a-service solutions, containers and microservices, and connect to other hybrid or multicloud platforms as needed.
The combination of SimpliCloud (an on-demand business public cloud) and SimplyVPC (an agile and secure hosted private cloud) enables us to offer a seamless hybrid and multicloud solution for organizations navigating the complexities of SaaS delivery.
Mobicule now uses cloud capacity in an on-demand, pay-as-you-go model, with access to a range of cloud-native microservices managed 24/7 by NTT DATA. In this way, they achieved savings in the form of cloud cost optimization of 40% compared to the previous public cloud deployment.
A winning approach
Combined with our managed services portfolio, which spans everything from the application layer to people, tools and processes, this cloud solution is a compelling proposition not only for Mobicule and financial services providers, but also for organizations in other industries.
“The NTT DATA cloud platform has been key in enabling us to be efficient and agile. Their approach to cloud transformation allows us to focus on our core ISV offering instead of worrying about our cloud environment,” says Agarwal.
We want to help our clients grow because their success is our success. This sets us apart in the cloud and we hope to help many innovative organizations like Mobicule advance their digital transformation.
Read more about NTT DATA Managed Cloud solutions in India