Keypoint Intelligence recognizes Xerox with the BLI 2024 Smart Workplace Software Line of the Year Award


Xerox Holdings Corporation (NASDAQ: XRX ) announced that Keypoint Intelligence has awarded the company the Buyers Lab (BLI) 2024 Smart Workplace Software Line of the Year Award. The award recognizes the vendor with the most exceptional portfolio of applications, software and services that help solve the challenges of the modern workplace. Xerox has been named the winner of the award for six consecutive years and a total of 10 times since 2014.


In the Keypoint Intelligence survey, Xerox improved on previous award-winning displays thanks to the company’s continued progress in key areas, including:

  • An unmatched portfolio of applications and services that can support an organization’s digital transformation initiatives;
  • Award-winning Intelligent Document Processing (IDP) and Robotic Process Automation (RPA) workflow capabilities to simplify common tasks;
  • Unique applications and cloud services that enable hardware to serve as the hub of digital workflow and on-ramp digital transformation;
  • Ability to serve the needs of key verticals and integrate products into a continuum of solutions.

“Xerox is committed to helping our customers in their digital transformation efforts as they adapt to an ever-changing hybrid work environment,” said Terry Antinora, vice president and general manager, global solutions offering at Xerox. “Powered by artificial intelligence and analytics, we automate complex business processes to enable a productive work experience from anywhere.”


Xerox’s vast portfolio of category-leading applications was a key factor in Keypoint’s decision to award the company this award. Notable solutions include:

  • Intelligent document processing and Xerox® The DocuShare® content management platform and entire family of services and solutions can handle many of the manual tasks associated with document processing, such as extracting data from documents, classifying documents, routing documents to appropriate people or departments, and managing document workflows.
  • Xerox® Central Workflow Service and Xerox® ConnectKey® Apps and plugins make it easy to instantly transform paper and digital documents on any device including PCs, tablets, mobile devices and MFPs by automating the most tedious document-centric tasks.
  • XMPie cross-media marketing provides personalized, data-driven communications and fully automated multi-channel campaign management.
  • Xerox® FreeFlow ® Printing software eliminates time-consuming manual tasks, increases capacity and reduces operational costs.
  • The CareAR Service Experience Management platform prevents and resolves issues using guided augmented reality and interactive 3D visual support, reducing equipment downtime.

“Our market research shows that top business priorities for IT purchasing decision makers in 2024 and beyond include improving data and document security, moving to cloud-based solutions, moving from paper to electronic processes and adopting advanced workflow solutions such as IDP and RPA,” said Jamie Bsales, principal analyst at Keypoint Intelligence Workplace Group. “Our annual Smart Workplace Solutions Line of the Year study seeks to identify the original document imaging OEM that has the strongest portfolio of products and services to meet these customer needs, and this year Xerox has proven to be just that partner.”


Xerox’s digital collaboration tools and process automation solutions are available through direct and sales channels, providing broader access to the technology organizations need to improve the way they work.


About Xerox Holdings Corporation (NASDAQ: XRX ):


For more than 100 years, Xerox has been continuously redefining the workplace experience. Leveraging our leadership in office and production printing technology, we have expanded into software and services to sustainably supply the hybrid workplace of today and tomorrow. Today, Xerox continues its legacy of innovation to deliver customer-centric and digitally-driven technology solutions to meet the needs of today’s global, distributed workforce. From offices to industrial environments, our differentiated business and technology offerings and financial services are key workplace technology solutions that drive our clients’ success. At Xerox, we work, we work. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.


About Keypoint Intelligence:


For more than 60 years, clients in the digital imaging industry have relied on Keypoint Intelligence for independent field testing, laboratory data and extensive market research to drive their product and sales success. Keypoint Intelligence is recognized as the industry’s most trusted source of unbiased information, analysis and awards thanks to decades of analyst experience. Customers have leveraged this key knowledge for strategic decision-making, day-to-day sales enablement and operational excellence to improve business objectives and increase the bottom line. With a customer-centric focus, Keypoint Intelligence continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving the transformation of manufacturers, channels and their customers in the digital printing and imaging sector.


Xerox®ConnectKey®FreeFlow ® and DocuShare® are trademarks of Xerox Corporation in the United States and/or other countries.


CareAR™ is a trademark of CareAR, Inc. in the United States and/or other countries.

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