The new offering complements the recently launched ISG Enterprise AI Advisory business to offer clients a holistic approach to AI adoption at scale
STAMFORD, Connecticut, April 3, 2024—(BUSINESS WIRE)–Information Services Group (ISG) (Nasdaq: III), a leading global technology research and consulting firm, announced today that it has launched a new artificial intelligence (AI) software research practice to help companies take advantage of new AI capabilities available from hundreds of software vendors.
A new offering from Ventana Research, ISG’s software research firm, provides research and expert guidance on AI technologies to help businesses transform through AI and generative AI.
Moving beyond earlier methods of analytics and machine learning, the transformation of artificial intelligence received a boost with the launch of generative artificial intelligence in late 2022, which enables conversational experiences between humans and machines. More than a third (39 percent) of organizations are already finding many positive outcomes from their use of artificial intelligence, according to a recent ISG Market Lens™ study.
“Our research shows that over the next three years, more than half of businesses will realize that their AI competencies and skills are insufficient and will require new investments to avoid being at a competitive disadvantage,” said David Menninger, executive director, Technology Research, and head of the new research practice. “Our new AI area of expertise reinforces our focus on the evolution of AI-enabled software to help businesses understand and implement this valuable set of technologies.”
The new AI research offering includes six focus areas: computer vision, deep learning, generative artificial intelligence, machine learning operations, model building and large language models, and natural language processing. Each area explores the use cases and requirements needed to successfully deploy AI technologies.
Ventana Research will create a 2024 AI Platforms Buyer’s Guide that will include an assessment of generative AI platforms and machine learning operations to help enterprises understand and evaluate software vendors. This Buyer’s Guide is a new component of Ventana Research’s 2024 AI Software research framework that also provides insight into AI software used in business, IT and specific industries.
Ventana Research’s enhanced AI research offering builds on the research and guidance the company has provided over the past two decades as these technologies have evolved. It will complement ISG’s new Enterprise AI Advisory business, launched in January, to advise clients on how to navigate the complexities and implications of mass AI adoption
“Generative AI has radically changed the way enterprise software can really have an impact on business and IT,” said Mark Smith, Partner, Software Research, at ISG. “Our AI research, combined with our enterprise AI advisory services, will enhance our ability to deliver value to both enterprises and service and software providers as they seek insights and guidance to make the best decisions about their business and software investments. “
About Ventana Research
Ventana Research, part of the Information Services Group (ISG), provides authoritative market research and coverage of the business and IT aspects of the software industry. It distributes research and insights daily through the Ventana Research community and provides a portfolio of consulting, advisory, research and education services to enterprises, software and service providers, and investment firms. Its Ventana On-Demand (VOD) service provides structured education and advisory support through subject matter experts. Ventana Research Buyer Guides support the RFI/RFP process and help companies evaluate and select software vendors through customized evaluation services and the Ventana Research Value Index methodology. Visit www.ventanaresearch.com to sign up for free community membership with access to research and insights.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and consulting firm. As a trusted business partner to more than 900 clients, including more than 75 of the world’s 100 largest enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and accelerate growth. The company specializes in digital transformation services, including AI and automation, cloud and data analytics; resource consulting; managed risk management and services; Network operator services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006 and headquartered in Stamford, Connecticut, ISG employs more than 1,600 digitally ready professionals working in more than 20 countries—a global team known for its innovative thinking, market impact, deep industry and technology expertise, and world-class research and analytical capabilities based on the most comprehensive market data in the industry. For more information, visit www.isg-one.com.
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Contacts
press:
Will Thoretz, ISG
+1 203 517 3119
[email protected]
Julianna Sheridan, Matter Communications for ISG
+1 978-518-4520
[email protected]